Shipping Notice
SHIPPING AND HANDLING
Your order will be dispatched immediately after receiving a payment. For the next day delivery service orders must be placed by 1pm.
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DELIVERY WITHIN UK
We will dispatch your order with Royal Mail. See the options below:
Standard delivery: 2 – 4 working days
1st Class delivery: 1 – 2 working days
Special Delivery: Tracked 1 – 2 working days
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DELIVERY TO EU
You will be given a chose of delivery options with Royal Mail at the checkout:
International Economy: 2 – 5 Working days
International Standard: 2 – 3 working days
Special delivery: Tracked 2 working days
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WORLDWIDE DELIVERY
We offer worldwide delivery. For this option, please contact us directly at kosmo@smoke-less.eu
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RETURN & EXCHANGE
“SL COMMERCE” gladly accepts returns and offers you 14 days of return from the date on your receipt, with the state of the return reason explained.
Please, send us a return request with your order number, images of the claim and a description to:
“SL COMMERCE”
We will send you an email with a return address and the further information.
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REFUND
Goods must be returned unused and in same condition as when received. Return of goods is at own expense. Once we have received the goods and accepted the return, we will transfer the amount to your account. We will refund your amount to the credit card on which goods were purchased. This is to prevent the illegal use of stolen credit cards.