Terms & Conditions

PRICING POLICY

All prices are shown in GBP.

All prices include UK VAT of 20%.

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PAYMENT METHODS

We accept payment by Credit/Debit card.

The available card options are listed below. Please note that we do not collect any kind of your personal information and card details.

 

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ORDER CONFIRMATION

A confirmation email will be sent to you once we receive your order. We begin preparing your order immediately after it is verified.

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ITEM AVAILABILITY

Although we aim that the website is accurate in all respects, we cannot guarantee that all available products are in stock when your order is processed. In case of a lack of storage or misleading information that affects your order, we will contact you shortly via email or phone and give you the opportunity to revise or cancel your order.

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PRE-ORDERS AND WHOLESALE

When placing a pre-order on our website, we will issue the invoice once we processed your order. Orders will not be dispatched before full payment is received. We aim to keep the expected delivery stated in the order confirmation email.

 

 

GUARANTEE

In case of a complaint or a missing delivery, please contact info@smoke-less.co.uk your order number, images of the claim and a description.

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PRIVACY

All personal information is stored in connection with use of the website and online store will be treated with utmost care. The information we store will not be sold or used for any purpose other than to make sure you get the best possible service. For security reasons, no payment information is kept in our database.